![]() ![]() ![]() I retried it three times before it started to work. Note that the upgrade might fail at first. You’ll see the Windows 10 upgrade is ready. ![]() Scroll down to the bottom of the Control Panel and select Windows Update. To do that, use the keyboard shortcut Windows Key+X or right-click the Start button and select Control Panel from the power user menu – which is also available in Windows 10 (it’s called the Quick Access menu in 10). ![]() You need to use the desktop version of Windows Update. If you try, you will see the following message: However, you won’t be doing it through Windows Update in the modern Settings app. Upgrade Windows 8.1 to Windows 10Įven if you don’t see a message from the get windows 10 app on the taskbar, if the upgrade files have been downloaded to your PC, you can start the process via Windows Update. The upgrade process is relatively simple, but there’s always a chance of something going awry. Or you might even want to make a system image and create a recovery key before the upgrade. I looked at the error log, but can seem to work out what is causing the failure.Īny advice on why the installation fails? Is the only way to get the free upgrade via the above process, or is it possible to do a clean Win 10 install (ie.Note: Before starting the upgrade, make sure you have all of your important data backed up first. Check for other corruption with "Dism /Online /Cleanup-Image /CheckHealth".Do a System File Check with "sfc /scannow".Make sure your disk is clean and healthy (.Disable all Startup apps in Task Manager and in your Startup menu.In msconfig/services, hide Microsoft services and then disable all.Disable or uninstall any anti-virus or firewall software.To troubleshoot, I did the following per the Acer forum: I continuously get a message that "Installation Failed". It basically runs though all the steps in the Win 7 free upgrade tutorial ( Upgrade to Windows 10 from Windows 7 for Free), but right at the end after it ''installs" Win10 (ie. I then tried to updated by downloading the Media Creation tool to upgrade to Win 10. The drivers and BIOS were updated, and all windows updates were applied - Win 8.1 activated perfectly. I installed a clean copy of Win8.1 on the new SSD with no issues. I don't have the Administrator password, so I decided to replace the HDD with a SSD. My employer gave me my i5-4200u Acer Aspire laptop which had Windows 8.1 installed - it was administrator locked and very rarely got any updates. ![]()
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